:root{--bg: #07090d;--panel: #0e141c;--panel-soft: #131b25;--surface: #182231;--border: rgba(204, 161, 92, .2);--border-bright: rgba(240, 190, 100, .55);--gold: #f2c46d;--gold-strong: #ffb547;--teal: #42d6bc;--danger: #ef5b5b;--text: #f6eddc;--muted: rgba(246, 237, 220, .62);--faint: rgba(246, 237, 220, .38);--text-dim: var(--muted);--text-mute: var(--faint);--surface-alt: rgba(255,255,255,.055);--primary: var(--gold);--primary-hover: var(--gold-strong);--primary-glow: rgba(242,196,109,.14);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}*{box-sizing:border-box}body{margin:0;background:radial-gradient(circle at top,#192030 0,var(--bg) 42%);color:var(--text)}button,input,select,textarea{font:inherit}button{cursor:pointer}.loginShell{min-height:100vh;display:grid;place-items:center;padding:24px}.loginCard,.mfaPanel{width:min(460px,100%);background:linear-gradient(145deg,#121a26fa,#080b10fa);border:1px solid var(--border);border-radius:18px;padding:26px;box-shadow:0 24px 70px #00000073}.brandMark,.consoleLogo{display:flex;align-items:center;gap:10px;color:var(--gold);font-weight:800;letter-spacing:.2px}.languageToggle{display:inline-flex;align-items:center;justify-content:center;gap:4px;padding:4px;border:1px solid var(--border);border-radius:10px;color:var(--muted);background:#ffffff09}.languageToggle.compact{width:100%}.languageToggle button{min-width:34px;border:0;border-radius:7px;padding:6px 8px;background:transparent;color:var(--muted);font-size:12px;font-weight:800}.languageToggle button.active{color:#1b1003;background:var(--gold)}.loginLanguage{display:flex;justify-content:flex-end;margin:-26px 0 10px}.loginCard label,.mfaPanel label,.settingsModal label{display:block;margin:16px 0 7px;color:var(--muted);font-size:13px;font-weight:700}.loginCard input,.mfaPanel input,.settingsModal input{width:100%;border:1px solid var(--border);background:#ffffff0a;color:var(--text);border-radius:10px;padding:12px 13px;outline:none}.loginPasswordWrap{position:relative}.loginPasswordWrap input{padding-right:44px}.loginPasswordToggle{position:absolute;right:8px;top:50%;transform:translateY(-50%);width:32px;height:32px;border:0;border-radius:8px;display:inline-flex;align-items:center;justify-content:center;color:var(--muted);background:transparent}.loginPasswordToggle:hover{color:var(--text);background:#ffffff0f}.loginCard input:focus,.mfaPanel input:focus,.settingsModal input:focus{border-color:var(--gold);box-shadow:0 0 0 3px #f2c46d1c}.muted{color:var(--muted);line-height:1.55}.errorBox{margin:14px 0;color:#ffd2d2;background:#ef5b5b1f;border:1px solid rgba(239,91,91,.32);border-radius:10px;padding:11px 13px;font-size:13px}.primaryBtn,.secondaryBtn,.dangerBtn,.ghostBtn{border:0;border-radius:10px;padding:11px 14px;font-weight:800;display:inline-flex;align-items:center;justify-content:center;gap:8px}.primaryBtn{background:linear-gradient(180deg,#f7c977,#a86818);color:#1b1003;box-shadow:0 0 24px #f2c46d2e}.secondaryBtn{background:#ffffff0d;color:var(--text);border:1px solid var(--border)}.dangerBtn{background:#ef5b5b1f;color:#ffb2b2;border:1px solid rgba(239,91,91,.35)}.ghostBtn{width:100%;margin-top:12px;background:transparent;color:var(--muted);border:1px solid var(--border)}.btn{border:1px solid var(--border);border-radius:10px;padding:10px 13px;background:#ffffff0d;color:var(--text);font-weight:800;display:inline-flex;align-items:center;justify-content:center;gap:8px}.btn-primary{border-color:#f2c46d7a;background:linear-gradient(180deg,#f7c9773d,#a8681829);color:var(--gold)}.compact{padding:9px 12px}.wide{width:100%;margin-top:8px}button:disabled{opacity:.45;cursor:not-allowed}.mfaHero h1{margin:12px 0 8px;font-size:28px}.pill{display:inline-flex;align-items:center;gap:7px;color:var(--teal);border:1px solid rgba(66,214,188,.32);background:#42d6bc14;padding:6px 10px;border-radius:999px;font-size:12px;font-weight:800}.qrGrid{display:grid;grid-template-columns:160px 1fr;gap:14px;margin:18px 0}.qrBox{min-height:160px;display:grid;place-items:center;background:#fff;border-radius:14px;padding:10px}.qrBox img{width:100%;height:auto}.secretBox{border:1px solid var(--border);border-radius:14px;padding:14px;background:#ffffff0a;display:grid;align-content:center;gap:8px}.secretBox span{color:var(--muted);font-size:12px}.secretBox code{word-break:break-all;color:var(--gold)}.secretBox a{color:var(--teal);font-size:12px;text-decoration:none}.tinyBtn{width:max-content;border:1px solid var(--border);border-radius:9px;padding:7px 10px;background:#f2c46d17;color:var(--gold);font-size:12px;font-weight:800}.supportRoot{height:100vh;display:grid;grid-template-columns:260px 1fr;overflow:hidden}.supportNav{background:linear-gradient(180deg,#0f1722,#080b10);border-right:1px solid var(--border);padding:18px 14px;display:flex;flex-direction:column;gap:12px}.consoleLogo{padding:6px 8px 16px;border-bottom:1px solid var(--border);margin-bottom:6px}.navCard{width:100%;display:grid;grid-template-columns:20px 1fr auto;align-items:center;gap:10px;text-align:left;padding:12px;border-radius:12px;color:var(--muted);border:1px solid transparent;background:#ffffff08}.navCard.active{color:var(--text);border-color:var(--border-bright);background:linear-gradient(135deg,#f2c46d26,#42d6bc14)}.navCard strong{color:var(--gold-strong)}.navCard small{color:var(--faint)}.operatorBox{margin-top:auto;display:flex;gap:10px;padding:12px;border:1px solid var(--border);border-radius:14px;background:#ffffff0a}.operatorBox strong,.operatorBox span{display:block}.operatorBox span{color:var(--muted);font-size:12px;margin-top:2px}.logoutBtn{width:100%;padding:11px;border:1px solid var(--border);border-radius:12px;background:transparent;color:var(--muted);display:flex;align-items:center;justify-content:center;gap:8px}.workspace{min-width:0;padding:18px;overflow:hidden;display:grid;grid-template-rows:auto 1fr;gap:14px}.workspaceHeader{display:grid;grid-template-columns:1fr minmax(220px,340px) auto;gap:12px;align-items:center}.workspaceHeader h1{margin:0;font-size:24px}.workspaceHeader p{margin:4px 0 0;color:var(--muted)}.searchBox{display:flex;align-items:center;gap:8px;border:1px solid var(--border);background:#ffffff0a;padding:0 11px;border-radius:12px}.searchBox input{width:100%;border:0;outline:0;background:transparent;color:var(--text);padding:11px 0}.workspaceGrid{min-height:0;display:grid;grid-template-columns:390px minmax(0,1fr);gap:14px}.testWorkbench{min-height:0;display:grid;grid-template-columns:minmax(340px,420px) minmax(0,1fr);gap:14px}.testChatPanel{display:grid;grid-template-rows:auto auto minmax(0,1fr) auto}.testSessionBar{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:12px 14px;border-bottom:1px solid var(--border);background:#ffffff06}.testSessionInfo{min-width:0;display:grid;gap:4px}.testSessionInfo span{color:var(--muted);font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.04em}.testSessionInfo code{color:var(--gold);font-size:12px;word-break:break-all}.testSessionInfo small{color:var(--faint);font-size:11px;line-height:1.4}.testTranscriptWrap{min-height:0;display:grid}.testTranscript{padding:14px;background:linear-gradient(180deg,#090c1194,#090c114d)}.testComposerBar{min-height:0;overflow:auto;padding:14px;border-top:1px solid var(--border);display:grid;gap:12px;background:#ffffff05}.testComposerBar label{display:block;color:var(--muted);font-size:13px;font-weight:700}.testComposerBar textarea{width:100%;border:1px solid var(--border);background:#ffffff0a;color:var(--text);border-radius:12px;padding:11px 13px;outline:none;min-height:96px;resize:vertical}.testComposerBar textarea:focus{border-color:var(--gold);box-shadow:0 0 0 3px #f2c46d1c}.testComposerActions{display:flex;align-items:center;justify-content:space-between;gap:12px}.testComposerHint{color:var(--faint);font-size:12px;line-height:1.45}.testComposerButtons{display:flex;align-items:center;gap:8px;flex-wrap:wrap;justify-content:flex-end}.knowledgePage{min-height:0;overflow:auto;display:grid;gap:14px;padding-right:2px}.knowledgeIntroCard,.knowledgePane,.knowledgeEditorCard{border:1px solid var(--border);border-radius:18px;background:linear-gradient(180deg,#121a26f5,#080b10f5);overflow:hidden}.knowledgeIntroCard{padding:16px}.knowledgeIntroHeader{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:10px}.knowledgeStorageGrid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin-top:14px}.knowledgeStorageGrid div,.knowledgeNotice{border:1px solid var(--border);border-radius:14px;padding:12px;background:#ffffff09}.knowledgeStorageGrid span,.knowledgeReadonlyNote span,.knowledgeInlineMeta{display:block;color:var(--muted);font-size:12px}.knowledgeStorageGrid strong{display:block;margin-top:5px;color:var(--gold);font-size:15px;line-height:1.35}.knowledgeReadonlyNote,.knowledgeSaveHint,.knowledgeChunkStatus{display:flex;align-items:center;gap:8px}.knowledgeReadonlyNote{margin-top:12px;padding:10px 12px;border-radius:12px;border:1px solid rgba(66,214,188,.2);background:#42d6bc0f}.knowledgeMetrics{margin:0}.knowledgeLayout{min-height:0;display:grid;grid-template-columns:320px 360px minmax(0,1fr);gap:14px}.knowledgePane{min-height:0;display:grid;grid-template-rows:auto 1fr}.knowledgeSourceList,.knowledgeChunkList{min-height:0;overflow:auto;padding:10px;display:grid;gap:10px}.knowledgeSourceCard,.knowledgeChunkCard{width:100%;border:1px solid transparent;border-radius:14px;padding:12px;text-align:left;color:var(--text);background:#ffffff0a}.knowledgeSourceCard.active,.knowledgeChunkCard.active{border-color:var(--border-bright);background:linear-gradient(135deg,#f2c46d1f,#42d6bc0f)}.knowledgeSourceCard code,.knowledgeChunkCard code{color:var(--gold);font-size:11px}.knowledgeSourceCard p,.knowledgeChunkCard p{margin:8px 0 0;color:var(--muted);font-size:12px;line-height:1.45}.knowledgeRowTop,.knowledgeRowMeta{display:flex;align-items:center;justify-content:space-between;gap:8px}.knowledgeRowMeta{margin-top:8px;flex-wrap:wrap}.knowledgeRowMeta span{color:var(--faint);font-size:11px}.knowledgeBadge{display:inline-flex;align-items:center;padding:4px 8px;border-radius:999px;font-size:11px;font-weight:800}.knowledgeBadge.good{color:var(--teal);background:#42d6bc1f}.knowledgeBadge.warn{color:var(--gold-strong);background:#ffb5471f}.knowledgeBadge.muted{color:var(--muted);background:#ffffff14}.knowledgeFilters{display:grid;grid-template-columns:1fr 1fr;gap:10px;padding:12px;border-bottom:1px solid var(--border)}.knowledgeFilters label,.knowledgeForm label{display:grid;gap:6px}.knowledgeFilters span,.knowledgeForm span{color:var(--muted);font-size:12px;font-weight:700}.knowledgeFilters select,.knowledgeForm input,.knowledgeForm select,.knowledgeForm textarea{width:100%;border:1px solid var(--border);background:#ffffff0a;color:var(--text);border-radius:10px;padding:11px 12px;outline:none;font:inherit}.knowledgeForm textarea{resize:vertical;min-height:120px}.knowledgeTags{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px}.knowledgeTags code{padding:4px 7px;border-radius:999px;border:1px solid rgba(242,196,109,.18);background:#f2c46d0f}.knowledgeEditors{display:grid;gap:14px;grid-template-rows:minmax(0,1fr) minmax(0,1fr)}.knowledgeEditorCard{min-height:0;display:grid;grid-template-rows:auto 1fr}.knowledgeForm{min-height:0;overflow:auto;padding:14px;display:grid;gap:12px}.knowledgeToggle{display:flex!important;align-items:center;gap:10px}.knowledgeToggle input{width:auto}.knowledgeSaveHint{color:var(--muted);font-size:12px;line-height:1.45}.queuePane,.chatPanel{min-height:0;border:1px solid var(--border);border-radius:18px;background:linear-gradient(180deg,#121a26f5,#080b10f5);overflow:hidden}.testForm{min-height:0;overflow:auto;padding:14px;display:grid;gap:12px}.testForm label{display:block;color:var(--muted);font-size:13px;font-weight:700}.testForm textarea,.testForm select{width:100%;border:1px solid var(--border);background:#ffffff0a;color:var(--text);border-radius:12px;padding:11px 13px;outline:none}.testForm textarea{min-height:120px;resize:vertical}.testForm textarea:focus,.testForm select:focus{border-color:var(--gold);box-shadow:0 0 0 3px #f2c46d1c}.testGrid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.testToggleStack{display:grid;gap:10px;margin-top:8px}.testCheckbox{display:flex!important;align-items:center;gap:10px}.testCheckbox input{width:auto;margin:0}.testResultPanel{min-height:0;display:grid;grid-template-rows:auto 1fr}.testResultBody{min-height:0;overflow:auto;padding:14px;display:grid;gap:14px}.testSummaryGrid,.testDiagnosticList{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.testSummaryGrid div,.testDiagnosticList div,.testMetaBlock{border:1px solid var(--border);border-radius:14px;padding:12px;background:#ffffff09}.testSummaryGrid span,.testDiagnosticList span,.testMetaRow span{display:block;color:var(--muted);font-size:12px}.testSummaryGrid strong,.testDiagnosticList strong{display:block;margin-top:5px;color:var(--gold);font-size:16px;line-height:1.35}.testMetaBlock{display:grid;gap:10px}.testMetaRow{display:flex;align-items:center;justify-content:space-between;gap:10px}.testMetaRow code,.testMetaRow strong{color:var(--text);font-size:12px}.testActionRow{display:flex;flex-wrap:wrap;align-items:center;gap:10px}.testJsonBlock{border:1px solid var(--border);border-radius:14px;background:#07090d47;overflow:hidden}.testJsonBlock summary{cursor:pointer;padding:12px;color:var(--gold);font-size:12px;font-weight:800}.testJsonBlock pre{margin:0;padding:0 12px 12px;max-height:320px;overflow:auto;color:#dbe7ff;font-size:11px;line-height:1.5;white-space:pre-wrap;word-break:break-word}.promptDebugMeta{display:flex;flex-wrap:wrap;gap:10px;padding:0 12px 12px;color:var(--muted);font-size:11px}.queueTitle{padding:15px;display:flex;align-items:center;gap:10px;border-bottom:1px solid var(--border)}.queueTitle strong,.queueTitle small{display:block}.queueTitle small{color:var(--muted);margin-top:2px}.conversationList{height:calc(100% - 62px);overflow-y:auto;padding:8px}.conversationDateGroup+.conversationDateGroup{margin-top:10px}.conversationDateHeader{width:100%;display:flex;align-items:center;gap:8px;padding:9px 8px;border:0;border-bottom:1px solid rgba(255,255,255,.08);color:var(--gold);background:transparent;text-align:left}.conversationDateHeader span{margin-left:auto;min-width:22px;padding:2px 6px;border-radius:999px;color:var(--muted);background:#ffffff12;font-size:11px;text-align:center}.conversationItem{width:100%;display:flex;gap:10px;padding:11px;margin-bottom:8px;border:1px solid transparent;border-radius:13px;color:var(--text);text-align:left;background:#ffffff09}.conversationItem.active{border-color:var(--gold);background:#f2c46d1a}.avatar{width:36px;height:36px;border-radius:50%;display:grid;place-items:center;flex:0 0 auto;background:linear-gradient(135deg,#2c4c6c,#7b3f24);border:1px solid var(--border-bright);color:var(--gold);font-weight:900}.avatar.big{width:44px;height:44px;border:0}.avatar.huge{width:72px;height:72px;font-size:28px;margin:0 auto 10px}.conversationMeta{min-width:0;flex:1}.conversationTop,.conversationBottom{display:flex;align-items:center;justify-content:space-between;gap:10px}.conversationTop strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversationTop span,.conversationBottom code{color:var(--faint);font-size:11px}.conversationBottom{margin-top:6px}.statusBadge{padding:3px 7px;border-radius:999px;font-size:11px;font-weight:800;color:var(--teal);background:#42d6bc1a}.statusBadge.human_waiting{color:var(--gold-strong);background:#ffb5471f}.statusBadge.human_claimed{color:#9ed7ff;background:#4891ff24}.statusBadge.closed{color:var(--muted);background:#ffffff17}.vipBadge{display:inline-flex;align-items:center;max-width:130px;padding:2px 7px;border:1px solid var(--border-bright);border-radius:999px;color:var(--gold);background:#f2c46d17;font-size:10px;font-weight:900;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.vipBadge.inline{margin-top:5px;max-width:none}.conversationQueueHint{display:flex;justify-content:space-between;gap:8px;margin-top:7px;color:var(--faint);font-size:11px}.chatPanel{display:grid;grid-template-rows:auto 1fr auto}.emptyChat{place-items:center;color:var(--muted);text-align:center;padding:20px}.chatHeader{display:grid;gap:12px;padding:14px;border-bottom:1px solid var(--border)}.chatHeaderTop{display:flex;align-items:center;gap:12px;min-width:0}.chatHeader h2{margin:0;font-size:17px}.chatHeader p{margin:3px 0 0;color:var(--muted);font-size:12px}.replyAssistantCard{border:1px solid rgba(250,204,21,.28);background:#facc150f;border-radius:12px;overflow:hidden}.replyAssistantHeader{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:10px 12px;border-bottom:1px solid rgba(250,204,21,.18)}.replyAssistantHeader strong{display:flex;align-items:center;gap:6px;font-size:13px}.replyAssistantHeader span{display:block;margin-top:3px;color:var(--muted);font-size:11px;line-height:1.35}.replyAssistantEmpty,.replyAssistantError{padding:10px 12px;font-size:12px;color:var(--muted)}.replyAssistantError{color:var(--danger)}.replyAssistantMetrics{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));border-bottom:1px solid rgba(250,204,21,.14)}.replyAssistantMetrics span{min-width:0;padding:8px 10px;border-right:1px solid rgba(250,204,21,.1);color:var(--muted);font-size:11px;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.replyAssistantMetrics span:nth-child(3n){border-right:0}.replyAssistantMetrics b{color:var(--text)}.assistantGood{color:var(--success)!important}.assistantWarning{color:var(--warning)!important}.replyAssistantOrders{display:grid;grid-template-columns:repeat(2,minmax(0,1fr))}.replyAssistantOrders>div{min-width:0;padding:9px 10px}.replyAssistantOrders>div+div{border-left:1px solid rgba(250,204,21,.1)}.replyAssistantOrders>div>span{color:var(--muted);font-size:10px}.replyAssistantOrders p{margin:5px 0 0;color:var(--muted);font-size:11px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chatActions{margin-left:auto;display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}.aiBriefCard{display:grid;gap:10px;padding:12px 13px;border-radius:14px;border:1px solid rgba(242,196,109,.2);background:linear-gradient(135deg,#f2c46d14,#42d6bc0f)}.aiBriefHeading{display:inline-flex;align-items:center;gap:8px;color:var(--gold);font-size:12px;font-weight:900;letter-spacing:.04em;text-transform:uppercase}.aiBriefSummary{margin:0;line-height:1.5;color:var(--text)}.aiBriefMeta{display:flex;flex-wrap:wrap;gap:8px}.aiMetaChip{display:inline-flex;align-items:center;border-radius:999px;padding:5px 9px;border:1px solid rgba(255,255,255,.08);background:#07090d47;color:var(--muted);font-size:11px;font-weight:700}.aiKnowledgeList{display:flex;flex-wrap:wrap;gap:8px}.knowledgeChip{display:inline-flex;align-items:center;gap:7px;max-width:100%;border-radius:999px;padding:6px 10px;border:1px solid rgba(66,214,188,.2);background:#42d6bc14;color:var(--text);font-size:11px;line-height:1.2}.knowledgeChip small{color:var(--teal);font-size:10px;font-weight:800}.knowledgeChip.fallback{border-color:#f2c46d38;background:#f2c46d14}.conversationTranslationCard{display:grid;gap:8px;padding:12px 13px;border-radius:14px;border:1px solid rgba(111,129,255,.22);background:#111822eb}.conversationTranslationHeader{display:flex;align-items:center;justify-content:space-between;gap:10px}.conversationTranslationHeader strong{color:#dbe7ff;font-size:13px}.conversationTranslationHeader span{color:var(--muted);font-size:11px;font-weight:800}.conversationTranslationText{max-height:220px;overflow-y:auto;color:#eef4ff;font-size:12px;line-height:1.55;white-space:pre-wrap;word-break:break-word}.messageTimeline{overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:11px}.messageGroup{display:contents}.historyDivider{align-self:center;width:min(620px,92%);border:1px solid rgba(255,255,255,.08);border-radius:999px;padding:7px 12px;display:flex;align-items:center;justify-content:space-between;gap:10px;background:#ffffff09;color:var(--muted);font-size:11px}.historyDivider.current{border-color:#42d6bc47;background:#42d6bc12;color:var(--teal)}.historyDivider span{font-weight:800}.historyDivider small{color:var(--faint);text-align:right}.messageBubble{max-width:min(720px,82%);border:1px solid var(--border);border-radius:14px;padding:11px 13px;background:#ffffff0d}.messageBubble.player{align-self:flex-end;background:#f2c46d21}.messageBubble.operator,.messageBubble.admin{align-self:flex-start;background:#42d6bc14}.messageBubble.ai{align-self:flex-start;background:#6f81ff17}.messageBubble.system{align-self:center;max-width:70%;background:#ffffff09;color:var(--muted)}.messageMeta{display:flex;gap:10px;align-items:center;margin-bottom:5px}.messageMeta span{color:var(--faint);font-size:11px}.messageBody{line-height:1.5;white-space:pre-wrap;word-break:break-word}.messageAttachmentList{display:grid;gap:10px;margin-top:10px}.messageAttachmentCard{display:inline-flex;flex-direction:column;max-width:280px;text-decoration:none;color:inherit;border:1px solid rgba(255,255,255,.08);border-radius:12px;overflow:hidden;background:#00000029}.messageAttachmentImage{width:100%;height:180px;object-fit:cover;display:block;background:#ffffff0a}.messageAttachmentPlaceholder{min-height:180px;display:grid;place-items:center;padding:16px;color:var(--muted);font-size:12px;text-align:center}.messageAttachmentLabel{padding:8px 10px;color:var(--muted);font-size:11px;line-height:1.35;word-break:break-word}.messageActionRow{display:flex;align-items:center;gap:8px;margin-top:10px}.messageTranslateBtn{border:1px solid rgba(255,255,255,.12);border-radius:999px;padding:7px 11px;background:#ffffff0a;color:var(--text);display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:800}.messageTranslationCard{margin-top:10px;border:1px solid rgba(111,129,255,.22);border-radius:12px;padding:10px 11px;background:#131b25e0;display:grid;gap:5px}.messageTranslationLabel{color:#cfe0ff;font-size:10px;font-weight:900;letter-spacing:.05em;text-transform:uppercase}.messageTranslationText{color:#e8f0ff;font-size:12px;line-height:1.5;white-space:pre-wrap;word-break:break-word}.replyBar{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:end;gap:10px;padding:13px;border-top:1px solid var(--border)}.replyAssistantHint{grid-column:1 / -1;color:var(--gold);font-size:11px;line-height:1.35}.replyBar textarea{width:100%;min-height:128px;max-height:320px;resize:vertical;border:1px solid var(--border);background:#ffffff0a;color:var(--text);border-radius:12px;padding:11px 13px;outline:none;line-height:1.5}.replyBar textarea:focus{border-color:var(--gold);box-shadow:0 0 0 3px #f2c46d1c}.playerDrawer{position:fixed;right:0;top:0;bottom:0;width:min(440px,100vw);background:#0a0e14;border-left:1px solid var(--border-bright);transform:translate(105%);transition:transform .2s ease;z-index:30;box-shadow:-20px 0 50px #00000059}.playerDrawer.open{transform:translate(0)}.drawerHeader{padding:16px;display:flex;justify-content:space-between;gap:12px;align-items:center;border-bottom:1px solid var(--border)}.drawerHeader strong,.drawerHeader span{display:block}.drawerHeader span{color:var(--muted);font-size:12px;margin-top:2px}.drawerHeader button{background:transparent;color:var(--muted);border:0}.drawerBody{height:calc(100% - 65px);overflow-y:auto;padding:14px}.profileCard{text-align:center;border:1px solid var(--border);border-radius:16px;padding:16px;background:#ffffff09}.profileCard h3{margin:0 0 4px}.riskTag{display:inline-block;margin-top:10px;color:var(--teal);background:#42d6bc1a;padding:4px 10px;border-radius:999px;font-size:12px;font-weight:800}.riskTag.frozen{color:#ffb2b2;background:#ef5b5b21}.metricGrid{display:grid;grid-template-columns:repeat(2,1fr);gap:10px;margin:12px 0}.metricGrid div,.actionPanel,.recordSection{border:1px solid var(--border);border-radius:14px;padding:12px;background:#ffffff09}.metricGrid span,.recordRow span{display:block;color:var(--muted);font-size:12px}.metricGrid strong{display:block;margin-top:5px;color:var(--gold);font-size:18px}.actionPanel h4,.recordSection h4{margin:0 0 10px}.bonusDistribution{border:1px solid rgba(66,214,188,.22);border-radius:14px;padding:12px;margin-bottom:12px;background:linear-gradient(135deg,#42d6bc0f,#f2c46d09)}.bonusDistribution h4{margin:0 0 10px}.sectionTitleRow{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:10px}.sectionTitleRow h4{margin:0}.sectionTitleRow span{color:var(--muted);font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.04em}.bonusSourceRow{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:9px 0;border-top:1px solid rgba(255,255,255,.06)}.bonusSourceRow:first-of-type{border-top:0}.bonusSourceRow strong{display:block;text-transform:capitalize}.bonusSourceRow span{color:var(--muted);font-size:11px}.bonusSourceRow b{color:var(--teal)}.walletActionGrid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin-top:10px}.walletActionGrid button{min-height:42px;padding:9px 10px;font-size:12px}.freezeNote{display:grid;gap:5px;margin-top:10px;color:var(--gold);font-size:12px}.recordSection{margin-top:12px}.recordRow{display:flex;justify-content:space-between;gap:10px;padding:9px 0;border-top:1px solid rgba(255,255,255,.06)}.recordRow:first-of-type{border-top:0}.recordRow time{color:var(--faint);font-size:11px;text-align:right}.recordSource{display:block;margin-top:3px;color:var(--gold);font-size:11px;font-style:normal;line-height:1.25}.recordSource.game{color:var(--teal)}.emptyState{padding:24px;color:var(--muted);text-align:center}.pagination{display:flex;justify-content:space-between;align-items:center;gap:12px;color:var(--muted);font-size:12px}.pagination-controls{display:flex;align-items:center;gap:7px}.page-btn{width:32px;height:32px;border-radius:9px;border:1px solid var(--border);background:#ffffff0d;color:var(--text);display:inline-flex;align-items:center;justify-content:center}.page-jump-form{display:inline-flex}.page-jump-input{width:54px;min-height:32px;border-radius:8px;border:1px solid var(--border);background:#ffffff0a;color:var(--text);text-align:center;outline:none}.modalBackdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:40;background:#000000ad;display:grid;place-items:center;padding:18px}.settingsModal{width:min(420px,100%);border:1px solid var(--border-bright);border-radius:18px;background:#0b1017;padding-bottom:16px}.settingsModal>label,.settingsModal>input,.settingsModal>button{margin-left:16px;margin-right:16px;width:calc(100% - 32px)}.settingsModal>button{margin-top:16px}.operatorProfileModal{width:min(560px,100%);max-height:min(760px,calc(100vh - 36px));overflow:hidden;border:1px solid var(--border-bright);border-radius:18px;background:#0b1017;box-shadow:0 24px 80px #00000085}.operatorProfileBody{max-height:calc(100vh - 102px);overflow-y:auto;padding:14px}.profileMetrics{grid-template-columns:repeat(4,minmax(0,1fr))}@media (max-width: 980px){.supportRoot{grid-template-columns:1fr}.supportNav{position:static;display:grid;grid-template-columns:repeat(2,minmax(0,1fr))}.consoleLogo,.operatorBox,.logoutBtn{grid-column:1 / -1}.workspace{height:auto;min-height:100vh}.workspaceHeader,.workspaceGrid,.testWorkbench,.knowledgeLayout,.knowledgeStorageGrid,.knowledgeFilters,.knowledgeEditors,.testGrid,.testSummaryGrid,.testDiagnosticList{grid-template-columns:1fr}.profileMetrics{grid-template-columns:repeat(2,minmax(0,1fr))}.chatHeaderTop{flex-wrap:wrap}.replyAssistantMetrics{grid-template-columns:repeat(2,minmax(0,1fr))}.replyAssistantMetrics span:nth-child(3n){border-right:1px solid rgba(250,204,21,.1)}.replyAssistantMetrics span:nth-child(2n){border-right:0}.replyAssistantOrders{grid-template-columns:1fr}.replyAssistantOrders>div+div{border-left:0;border-top:1px solid rgba(250,204,21,.1)}.chatActions{width:100%;margin-left:0;justify-content:flex-start}}